Customer Care & Safety
Contact HelpNest
Have a question about a booking, provider verification or safeguarding? Our operations and trust team responds within 24 business hours.
Customer Care
support@helpnest.ca
General booking support and account help
Safety concerns
safety@helpnest.ca
Concerns about a provider, a booking or a screening status
Emergencies
Call 911
Email isn’t monitored around the clock. If anyone is in danger, call 911.