Membership

Simple monthly membership

Start with first 2 months free, no card required. After that, choose a paid plan only if HelpNest is working for you. Prices are in Canadian dollars, before any applicable taxes.

First 2 months free

Care Seeker Starter

For families and people looking for help

$23.11 per month after your free months

Send booking requests to approved caregivers
Connect your Google Calendar (busy/free only)
Request check-ins and receive care updates
See screening and identity status on profiles

First 2 months free

Caregiver Starter

For independent caregivers and service providers

$18.11 per month after your free months

A profile families can find once approved
Receive and manage booking requests
Connect your Google Calendar (busy/free only)
Private credential storage and care activity logs

Founding members in Toronto

We’re launching in Toronto and the GTA. Founding members get the same two free months and help shape what we build next by telling us what works. There’s no deadline or member limit attached to this offer today; if that changes, we’ll say so here first.

How the free months and billing work

Who qualifies for the free months?: New HelpNest members, once per person. Switching between a care seeker and caregiver account, or opening a second account with the same email, doesn’t restart it.
When does the trial start?: When you choose “Start free membership” in your account, after you’ve created your account and accepted the agreements.
Do I need a payment card?: No. The two free months don’t require a card.
What happens when the trial ends?: Your membership pauses unless you choose a paid plan. You’re never charged automatically without first agreeing to monthly billing.
When does paid billing start?: Only if you opt in. If you opt in during your trial, your first charge is on the day your free months end, then monthly.
How do I cancel?: Any time, from Account → Membership. Your account, agreements, privacy settings and safety reporting stay available whatever your membership status.
Are taxes included?: Prices are in Canadian dollars before any applicable taxes, which are shown before you confirm a paid membership.
Does the membership cover the care itself?: No. Membership is for using HelpNest. You pay caregivers directly at the rate they set; HelpNest doesn’t charge a commission on care.

Paid plans aren’t open yet. Until they are, memberships run on the free months only, and you’ll never be charged without agreeing first.